Vice President, Account Management

The Vice President, Account Management is primarily responsible for managing a roster of Webloyalty client relationships and enhancing their long term value. The VP will provide training and development to the AM team for growing and developing existing client relationships. The VP will also deliver unique solutions and sell new initiatives to clients.

• Effectively coach a team of account directors, managers and account executives, promoting teamwork within the Company and to clients, as well as providing motivation and development to drive the team to complete successful initiatives. (Significant travel is required)
• Manage client relationships, providing a holistic view across designated clients and demonstrating a thorough understanding and responsiveness to client priorities and needs.
• Provide critical input on internal reporting and strategy documents (business reviews, state of the state, budget, etc.)
• Manage external client expectations and needs
• Build and maintain high-level client relationships
• Effectively negotiate and sell new Company initiatives and opportunities to client partners.
• Manage department and Company wide client management initiatives as required by Management; act as primary liaison to senior management team.

• Bachelors Degree required
• 12+ years Account Management/Sales experience with internet/online background (membership and/or continuity club experience valued).
• Proven management skills in leading, motivating, coaching and developing strong and effective teams.
• Strong negotiation skills and demonstrable ability to successfully close deals and negotiate contracts.
• Strong interpersonal skills with demonstrable ability to build and nurture on going client relationships.
• Highly proficient at creating and delivering client presentations.
• Ability to think strategically along with strong analytical, organizational and communication skills.
• Highly motivated, flexible, adaptable nature.
• Ability to juggle multiple projects and meet demanding deadlines while producing high quality work and projecting a positive attitude.
• Proficiency in Excel required.

Interested candidates should submit an application (or referral) to Kathy Piro